How long does it take to receive my order?
We typically ship orders within 1-3 Business Days. A majority of our products reach our U.S. customers within 3 – 7 business days from the order submission date.In the event of a sale, shipping times may be delayed. If you ordered a tumbler or leggings and a shirt, it will arrive separately in 2 packages. Note that embroidered items may take a bit longer in some instances as these are made on a custom one-to-one basis.
Do you ship outside of the United States?
Yes, we do offer International shipping.Products shipped to Canada take an average of 10-15 days. Products shipped to other countries take an average of 10-30 days. No products will be shipped to Belarus, Burundi, Central African Republic, Cuba, Iran, Libya, North Korea, Somalia,Sudan, Syria, or Zimbabwe. If your order has not been updated or shipped after 7 days from submission, please submit an inquiry through our contact form.
Yes on U.S. orders over $49. Not available for International orders. Otherwise shipping costs $5 in U.S, $8 in Canada, $10 for International.
How can I track my order?
You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. You’ll receive a link to track your order.
How does the apparel fit?
You can view sizing charts on each individual product page.
How can I contact you?
Our customer service email is email@example.com or by phone at 704-258-5004.
How can I exchange an item?
When you’re happy, we’re happy. Spiritbath stands behind the quality of the products we sell and we truly hope you enjoy your purchase. If you are unsatisfied for any reason, you can return your order for a refund within 30 days of your purchase. Merchandise must be unused, unworn and in good condition. Go to our Returns page for more details.
How do I return my order?
If for any reason you are not satisfied with your order, you have 30 days from the purchase date to return it. All merchandise must be unworn and in the same condition it was received.
- Obtain a Return Authorization (RA) number by emailing firstname.lastname@example.org. Put “Return” in the subject area and attach a photo of your receipt.
- An email will be sent to you containing a RA number on your Returns Slip.
- Ship your items!
- Pack your items and write your RA number on the outside of the package.
Ship to: Spiritbath II, LLC – Returns
2646 Glengyle Drive
Vienna, VA 22181
Please make SURE the following is in the return package to ensure faster service:
- Items you are returning.
- Copy of the Returns slip.
- Copy of original Order slip (Receipt).
Customer is responsible for shipping charges when returning merchandise.
Unfortunately, we do not offer exchanges at this time. Please follow the above instructions for a return,then you will need to go back to spiritbath.com and place a new order.
Credits on Returns:
You will receive email confirmation once your return has been received and funds added back to your account. Once we receive your return shipment, please allow 3 – 7 business days to process your refund. Your bank or credit card company may take up to 10 additional business days to post the refund to your account.If for any reason you need assistance with a return please feel free to email us at:
Monday-Friday 8am – 5:30pm EST
- Merchandise must be unused, unworn and in good condition.
- No refunds will be given without a receipt.
- Only items purchased through spiritbath.com may be returned to our online warehouse.
- Refunds are for merchandise values only. We will do our best to process your return or exchange within 7 business daysafter receipt.
Wholesale Inquiries - NOW OPEN!
Wholesale Email: email@example.com
Do you offer Wholesale?
Would it be smart to carry Spiritbath garments in my boutique or store?
Well of course : )